A technician is preparing to upgrade a hard drive on a laptop. Which of the following is important
for the technician to consider?

In Windows XP Professional if appropriate logging is enabled, which of the following tools will
allow review of all attempted and successful logins on a computer?

In Windows XP, which of the following command line functions or utilities will retrieve deleted files?

In Windows XP Service Pack 2, the settings for Data Execution Prevention are accessed by going
to Control Panel then

Which of the following should be changed in the Display Settings to eliminate the monitor
flickering?

A user can use a TCP/IP network to connect to co-workers computers but cannot browse the
corporate Intranet. Which of the following network addresses is likely to be configured incorrectly?

Which of the following is the correct syntax for the Universal Naming Convention (UNC)?

While working at a customers home, a technician accidentally breaks a data pin on a CD-ROM
drive causing the drive not to function. The customer is not aware of the issue and the computer is
8 years old. Which of the following actions should the technician take?

Which of the following tools would create a backup point so that a users computer can be reverted
back to a previous state?

There are eight lettered drives on a computer. The customer complains that the USB flash drive is
detected but does not show up in Computer. How can a technician resolve this issue?