A user plugs a laptop alternating current (AC) adapter into an outlet and a spark is emitted and
now the screen appears dim. Which of the following is MOST likely the cause?

When cleaning a CRT monitor, a technician should FIRST

A user is sharing a laser printer to the local workgroup on a Windows XP Professional workstation
and wants to be able to control which users can access the printer but can not find a permissions
tab for the printer. Which of the following actions should the technician take?

After installing a network application on a computer running Windows XP with Service Pack 2, the
application does not communicate with the server. Which of the following actions should be taken
FIRST?

Which of the following may cause a 16 color mode limitation problem in a computer running
Windows?

A user reports receiving an error message stating, ‘error log full.’ Which of the following should be
used to clear the log?

Which of the following tools can be used to track and control the amount of disk space available
using an NTFS volume?

Which of the following commands can be used to find information about switch function for the
COPY command?

Which of the following components may be at fault if a computer makes several beeps and stalls
during the power-on self test (POST)?

Making data appear to come from somewhere other than the originating point is known as