A technician has installed a new maintenance kit in a laser printer with multiple trays that was
having repeated paper jams. Which of the following should the technician do to ensure that the
problem is resolved?

A technician is asked to configure a service to not startup when Windows XP starts.
Which of the following administrative applets would be used to complete this task?

Which of the following would be the BEST way to explain to a customer that the computer will
need to have the operating system reloaded?

Which of the following would be the BEST place to look to determine the correct amperage of the
alternating current (AC) adapter for the laptop?

Which of the following is an attack that takes control of a session between a server and a client?

Which of the following protocols translates a computer name into an IP address?

A technician installs a network printer but when printing, strange characters appear. Which of the
following would be the BEST method for fixing this issue?

A computer running Windows XP Professional seems to be unstable. Which of the following
should be used to check the operating system integrity?

Which of the following cables connects a printer to the parallel port of a computer?

In Windows, the correct syntax to restart the spooler service at the command line is