Which of the following suggestions could be called a preventive maintenance procedure for hard
disk drives?

You are working as a technician at Certkiller .com. A user has recently purchased a new laptop
with internal wireless capability and is reporting that he is unable to connect to any wireless
networks. He has tried the WLAN at the office, at home and at a friends house, all failed. A
technician should FIRST determine whether the laptop has

You are working as a technician at Certkiller .com. You want to set up a direct wireless connection
between your tablet computer and a correctly equipped printer. Which of the following could you
use?

You are working as a senior technician at Certkiller .com. A trainee asks which of the following
IEEE definitions that could be used to provide a wireless solution for networking printers and other
devices. What will you answer him?

You are working as a technician at Certkiller .com. A user wishes to utilize a wireless keyboard
and mouse with a short-range communication connection with his laptop. Which of the following
technologies should you recommend to him?

You have received a PCMCIA card from a manufacturer of modems. Before you send it to the
user who needs it you have to make sure that it is the right type of PCMCIA card. Which of the
following is the correct thickness of a Type II PCMCIA card?

You are working as a technician at Certkiller .com. You have just received a shipment of new
computers that has a total 256MB of RAM and 16MB of video shared memory. One of your
colleagues asks what quantities of RAM that is available to the operating system. What will you
answer him?

You are working as a technician at Certkiller .com. You have just finished an upgrade to a total of
512MB RAM in a laptop. After booting up the laptop Windows reports only 448MB of total RAM.
Which of the following BEST explains the reason for the difference in RAM?

You are working as a technician at Certkiller .com. You are asked to troubleshoot a laptop where
the user reports that the power light comes on and the laptop boots but there is no display on the
screen. Which of the following should you try first in order to enable the laptop display?

You are working as a senior technician at Certkiller .com. A trainee enters you office and need
assistance. He is looking for a command that, in Windows XP, converts FAT volumes to NTFS.
What will you tell him?