You need to find additional information about switches for the command COPY. Which of the
following commands could you use to accomplish this?

You are working as a technician at Certkiller .com. Lately you have been busy with configuring a
firewall for the research department. Which of the following protocols would you allow in order to
access a remote host with a local host through a terminal window?

You are working as a Technician at Certkiller .com. You have just installed an additional 300GB
hard drive in a computer. The system hard drive is configured with NTFS and the new data hard
drive came configured with FAT32. Which of the following statements are true? (Select TWO).

You need to free up some extra hard drive space on a workstation. Which of the following is an
application in Windows that allows removal of unnecessary files?

You are working as a technician at Certkiller .com. You are asked to increase Certkiller s security
by configuring the telnet service not to startup when Windows XP starts. Which of the following
administrative applets would into mmc (Microsoft Management Console) to complete this task?

You are working as a senior technician at Certkiller .com’s mani office. A trainee asks you “if you
want to utilize built-in language support, what is the code for representing characters in Windows
called?” What will your answer be?

You are working as a technician at Testing.com. You are troubleshooting a Windows XP
Professional computer with Service Pack 2 that is unusually slow and suspect that file
fragmentation might be the cause of the problem. Which of the following command line options
could you use in order to launch the disk defragmenter utility?

You are working as a network technician at Certkiller .com. You have helped a user with mapping
up a network drive. After reboot the mapped share has disappeared and can no longer be found
under My Computer. Which of the following steps should be taken to ensure that the drive remains
mapped?

You are working as a technician at Certkiller .com. All computers at Certkiller .com uses hard disks
formatted with NTFS. You have been asked to investigate if it is possible to track and control the
amount disk space used in the computer in the research department. Which of the following tools
could you use in order to accomplish this?

You are working as a technician at Certkiller .com. You are asked to performe data recovery on a
computer running Windows XP. Which of the following locations could contain valuable and
irreplaceable user data? (Select TWO).