The Certkiller .com technician maps a network drive for a Certkiller .com user. The following day,
after the user boots the computer, she cannot see the drive in My Computer. What should the

technician do?

A Certkiller .com printer attached to a Windows XP Professional computer is being shared by a
workgroup. The Certkiller .com technician must control which users can have access to the printer.
How would the technician access the permissions tab for the printer?

A Certkiller .com technician receives no response when he PINGs the loopback address. What is
the MOST probable cause of this problem?

A Certkiller .com technician wants to PING the loopback address on a computer that is configured
with a static IP address of 192.168.1.122. Which of the following commands should the technician
issue?

A Certkiller .com technician wants to verify the IP address of a computer that is named Certkiller -WS220. Which of the following commands should the technician issue?

A Certkiller .com technician wants to verify the IP address of a remoter computer that is named
Certkiller -WS220. Which of the following commands should the technician issue?

A user can send email but cannot receive email. Which protocol should be checked?

A Certkiller .com technician has installed an Ethernet network adapter card on a new computer
and connected it to the network. However, the amber light on the network adapter card flashes
continually. What is the nature of this problem?

Only one host is connected to the network switch on the Certkiller .com network yet the indicator
lights on a network switch keeps flashing. What may be the cause of this problem? (Select TWO.)

The lights on the network interface card (NIC) in the computer do not flash even when the
computer is turned on. This indicated a failure at the ______ layer of the Open System
Interconnection (OSI) model.