The transference of images onto paper by using pins is characteristic of which of the following
types of printers?

To verify that the keyboard is at fault when there are multiple keys on a laptop keyboard that do
not function, which of the following steps should a technician take FIRST?

To back up only files that have been modified since the last backup was performed, which of the
following should be performed?

A short-range, radio-based communications system suitable for linking accessories to a computer
would be:

A wireless network program shows that there is a wireless connection available but there is no
SSID associated in the wireless settings. The MOST likely cause is that the wireless:

During POST, the BIOS checks for correct operation of:

Before Installing Windows XP Professional on a computer, which of the following must be verified?

The error ‘invalid boot disk’ means:

A user is complaining that their computer is slow. A technician wishes to run a utility to see if a
single program is using up most of the CPU time. Which of the following utilities could the
technician run?

A user has a computer running Windows XP and is experiencing software-related errors after
installing an incompatible program. Which of the following actions should the technician take?