A companys computers are running Windows XP Professional. Some of the desktop computers
have the file ntbootdd.sys on the root but it is not seen on any laptops. The ntbootdd.sys file is
required for:

A user cannot install Windows XP from an internal CD-ROM drive connected to the secondary IDE
controller. The user reports that when turning on the computer, it boots directly into the old
operating system. Which of the following actions should be taken in the BIOS?

Which of the following keys are used to access advanced Windows start up options while a
computer is booting?

A technician is asked to prepare a computer that is going to be deployed in an office. Which of the
following is the MOST important step the technician should take prior to installing the computer in
the office?

Which of the following is a program that contains harmful code within an apparently harmless
program?

Configuring a printer that is equipped with a network adapter for TCP/IP on a large business
network requires the technician to assign which of the following to the printer?

Before shipping a laptop, which of the following should be removed to avoid damage during
transit? (Select TWO).

A laser printer is not printing after a new toner cartridge was installed. Which of the following may
cause this?

When upgrading to Windows XP Professional from Windows 98 SE, which of the following should
be done FIRST?

In a dual booting system, which of the following will change time to display the list of operating
systems in the boot.ini?