As a Certkiller .com technician you are sent to troubleshoot a workstation that is unable to access
the Internet. All Certkiller .com workstations are set to automatically obtain an IP address from
Certkiller .com’s DHCP server. An IPCONFIG /ALL command reveals that the computer has the IP
address 169.254.0.2.No other users in the organization has reported any problems similar to this
one. What is the FIRST thing you should check?

You work as a network technician at Certkiller .com. You are required to configure a router that is
connecting two PCs on a broadband internet connection. What should you use to make this
configuration?

You are working as a senior network technician at Certkiller .com. A trainee asks you when the
activity light on an Ethernet interface typically lights. What would your answer be?

You are working as a Technician at Certkiller .com. You are asked to troubleshoot an internet
network access problem. You are able to PING a public IP address but you cannot PING the same
public address using the fully qualified domain name. Which of the following IP settings should be
verified?

Certkiller .com makes use of automatic IP addressing through a DHCP server. One Certkiller .com
user reported that he is unable to connect to the Internet. You need to address the issue. What
should you do?

Which IP setting should be verified when you experience an internet network access problem and
you successfully ping a public IP address, but is unable to ping the same public address using the
fully qualified domain name (FQDN)?

What is a possible reason why a computer on a wired network would be running slower than other
computers of the same capacity on the same network?

You need to connect the company network to the Internet. What should you do?

How will you go about verifying whether a network card is in operation?

Where should you check first when a user reports that they are no longer able to connect to a
network?