An instructor is about to teach a course to a group of learners from a client whose employees are notorious for being difficult to train. This client’s employees are known for questioning and criticizing the usefulness of material presented in training courses. Which of the following should the instructor do first to overcome this problem?

Which of the following should the trainer take into consideration when providing motivational incentives?

A learner is giving a media-enhanced presentation. During the visual portion of the presentation, the video screen goes blank. What should the instructor attempt to do first?

For this question, decide whether the action makes it likely or unlikely that the instructor will achieve the goal. Select the BEST statement of the reason that the action is likely or unlikely to accomplish the goal.
GOAL:To motivate the learners to apply themselves to learning the complex subject matter of a course
ACTION:At the beginning of the course, the instructor explains how the skills taught in the course will qualify the learners for higher-paid positions within their company.

An instructor is reviewing the introductory materials that will be sent to course participants prior to the course. The LEAST important material to be included is which of the following?

During the first day of a two-week training course, the instructor is challenged by one of the learners. The learner asks the instructor to explain to the class what possible connection exists between the course content and the learners’ jobs. The learner gives the opinion that the course is a waste of everyone’s time and money. Which of the following is the MOST appropriate response for the instructor to make in this situation?

An instructor is teaching a group of learners who are about evenly divided:
half understand the lesson well and half are having great difficulty. Which of the following is the course of action the instructor should take under these circumstances?

Although the learners in a training class understand the course concepts, they have difficulty in applying those concepts to their jobs. The trainer wants to make the course more relevant to on-the-job tasks. Which of the following is the most appropriate action for the trainer to take to improve learners’ ability to apply what they have learned to their jobs?

To use media effectively, trainers must be able to do which of the following?

For this question, decide whether the action makes it likely or unlikely that the instructor will achieve the goal. Select the BEST statement of the reason that the action is likely or unlikely to accomplish the goal.

GOAL:To help slower learners achieve an adequate understanding of one topic before proceeding to the next topic
ACTION:At irregular intervals, the instructor poses difficult questions that require application of the topic to new situations.