A customer wants to have a technician increase the amount of RAM in the laptop. Which of the following should the technician do FIRST before adding more memory?

The user cannot access some Internet websites, but can connect to resources inside the local network. The technician successfully uses the ping command to test the user’s connectivity. Which of the following commands can the technician run NEXT to troubleshoot the issue?

Which of the following network modifications should be implemented to extend the wireless network range and allow out-of-range users to share the Internet connection?

A user is connecting to the Internet using a DSL modem. The user installs a new wireless router and is unable to connect remotely to their computer, using Remote Desktop. The user had no issues connecting remotely before the wireless router was installed. Which of the following is the problem?

Which of the following are encrypted protocols? (Select TWO).

A user is working in a small office home office (SOHO), running Windows XP, and cannot connect to the Internet. The office uses a router that is setup as a DHCP server. The technician types IPCONFIG in the command prompt, the following appears:

IP address 0.0.0.0

Gateway 0.0.0.0

Subnet Mask 0.0.0.0

DNS 0.0.0.0

Which of the following should the technician check FIRST?

A computer running Windows 7 will not boot up. A user is receiving an `Invalid boot disk’ error.
Which of the following is the cause of this error?

A home user wants to setup a wireless network. Which of the following would be the MOST important consideration?

A user powers up their desktop PC, and instead of booting up normally, the user is taken into the BIOS setup. Which of the following is the MOST likely problem?

Which of the following characteristics of Windows Gadgets is accurate?