When securing a small office home office (SOHO) that has empty cubicles with unused network ports, which of the following can be used to secure ONLY the unused ports?

Which of the following commands may be used on a computer, running Windows 7, to stop a single process from the command line?

Which of the following utilities will display a listing of active IP ports on the computer being tested?

A customer recently installed an updated version of a piece of software and now they are reporting that when they open a file from their desktop that uses the software the old version opens. Which of the following would resolve this issue with the LEAST amount of effort?

A customer calls and states they recently changed locations and now when they open several applications on their computer they are getting low virtual memory errors. Which of following is the MOST likely cause of this issue?

A customer calls and states the new plasma display they just received has yellow spots all over the screen. Which of the following is the MOST likely cause of this issue?

A technician has finished fixing a computer that has been experiencing problems and has verified the system is fully functional. Which of the following is the NEXT step of the troubleshooting theory the technician should perform?

A technician has a client’s laptop that is randomly shutting down. Which of the following is the FIRST step of the troubleshooting theory that the technician will perform to resolve the laptop’s issue?

Which of the following OS features is unique to Windows 7?

A technician is not sure where to go to view hidden files on a Windows 7 PC. Which of the following Control Panel Utilities would assist the technician?