A technician has replaced a video card with another manufacturer’s video card. The driver installation does not complete. Which of the following steps should the technician take FIRST?

A user states while making several attempts to install a new version of their graphics application, they place the disk in the drive and the LED blinks but nothing happens. Which of the following is the FIRST action to perform?

When working in a SOHO environment with a machine that has been infected with a virus, which of the following is the FIRST step the technician should take with the infected machine?

A user attempts to login to a bookmarked site but is prompted for their social security number, mother’s maiden name and date of birth. Which of the following has MOST likely happened?

Which of the following commands will repair boot sector blocks after a virus has been removed?

A technician has received a computer that has onboard video. The VGA connector on the motherboard is broken. Which of the following should the technician try FIRST?

Which of the following should be used when replacing the CPU?

A technician is replacing a laptop’s motherboard with a used motherboard. Which of the following should the technician perform FIRST when installing the replacement motherboard?

Which of the following is a benefit of having a laptop with TPM?

A user has an external hard drive connected to a USB 2.0 port on a computer. The USB 2.0 port is no longer functioning. Which of the following ports can the user plug the external hard drive into and receive the FASTEST response time?