A user reports that the mouse is not working properly. The technician notices on the user-s workstation that the mouse cursor spins for several minutes before the technician can u…

A technician replaces a failed hard drive with a brand new one. The…

A technician is notified that a laptop is not booting. It is discovered that there are no system lights, sounds, or display when…

A user attempts to turn on a computer and receives no response. The user calls the technician to report the computer is not booting and a faint smell of something burning. Which of the following tools will BEST help to identify the issue?

A user notices the printer that is used for printing global shipper-s labels is missing columns in the printed labels. The special label stock is new and appears to be…

Ann, a user, reports her docked mobile workstation will periodically lose her network share drive and lose video to the second monitor. Which of the following is MOST likely the caus…

A user reports an inkjet printer is constantly feeding two sheets of paper for every page printed. Which of the following is the MOST likely reason?

A technician is working on a server with high latency on the mapped network drive. Upon entry into the server room, the technician suspects an issue with one of the drives in the array. Which of the following would the technician do to…

Joe, a user, receives a wireless router from…

A customer states that when booting up the workstation, there is a message that says -no operating system detected-; then, it continues to boot into the operating system. The customer is…