A new user is reporting connectivity issues. Zach, the network technician, notices that there is no link
light on the user’s NIC. Which of the following would be used to verify the wiring back to the patch
panel?

A user has no network connectivity. Jeff, the network technician, is unable to locate the CAT5e cable
from the user at the IDF. Which of the following tools would be used to assist Jeff in locating the
CAT5e cable?

Zach, a network technician, is unable to remotely manage or ping certain layer 2 switches. To
manage those devices remotely, which of the following will MOST likely need to be configured?

Which of the following methods for network performance optimization is used to distribute traffic
among similar devices?

Lisa, a network technician, needs to introduce a few more cables to the existing patch panel. Which
of the following tools would she use?

Jeff, a network technician, is installing a wireless router. Which of the following should Jeff consider
to get the BEST signal strength?

Which of the following is used to create a secure connection between a client and a host?

Which of the following devices is used to distribute network traffic equally over multiple links?

Kim, a technician, needs to locate a cable in an unorganized wiring closet. Which of the following
tools will help her locate the cable?

Zach, a technician, needs to terminate a CAT5e Ethernet cable to a 110 block. Which of the following
tools should he use?