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Which of the following should the technician do NEXT?

A number of remote users have reported being unable to securely log on to the company’s network.
Upon speaking with some of the employees experiencing the issue, no changes were made to their

configurations, usernames, or passwords. The technician establishes a theory that one of the VPN
concentrators may be down. Which of the following should the technician do NEXT?

which action should the technician take to correct Ann’s problem?

Ann, a new user, is unable to communicate on the network from her computer. A technician has
verified that the cables are functioning properly. Based on the information below, which action
should the technician take to correct Ann’s problem?
Computer_A Switch_A
IP: 10.0.0.60 Int VLAN10
SM: 255.255.255.0 IP address 10.0.0.1/28
GW: 10.0.0.1 Speed 100 Duplex Full


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