A user is trying to connect to the wireless network in the office but is unable to establish a consistent
connection. The computer alternates connecting between several similarly configured access points.
Which of the following would be the BEST way to address this issues?

A network administrator is tasked with blocking unwanted spam is being relayed by an internal email
server. Which of the following is the FIRST step in preventing spam that is originating from bots on
the network?

Which of the following can a technician use when installing a wireless network in a lounge to
prevent inappropriate website images?

The network administrator just upgraded all of the WAPs to new ones with 2.4 GHz b/g/n support.
The new WAPs reuse the same location and channel as the previous one and with no new external
interference detected. However, performance issues are now occurring that did not exist before.
Which of the following would correct the issue?

The network technician is working in an office that has both VoIP telephone lines and analog lines. A
user states that the fax machine is not sending or receiving faxes. The network technician
determines that the fax machine uses an analog phone line. Which of the following tools would the
technician use to troubleshoot the issue?

A technician has configured a router to authenticate VPN users to an LDAP server on the network. In
order to allow the authentication service, both UDP and TCP ports needed to be allowed on the
router. Which of the following services was MOST likely used?

A technician is having issues accessing the Internet from the workstation. They are able to ping the
DNS server and their default gateway. Which of the following commands can be used to verify DNS is
functioning properly?

Two workstations are unable to communicate on the network despite having known good cables.
When one device is unplugged from the network the other device functions properly. Which of the
following could be the cause of this failure?

Which of the following provides the STRONGEST security for a tunneled connection over the
Internet?

Which of the following can be used to decrypt SSL packets which encapsulate internal network
addresses in the payload?