A customer struggles with the small print of most smartphones. The customer still likes the idea of using a smartphone for phone calls and work. Which of the
following devices should the technician recommend to the customer?

A user has requested a device that could be used for web-conferences while away from work. The device will mainly be used for emailing, document reviewing, and
phone calls. Which of the following mobile devices would a technician MOST likely recommend?

A user reports that the cursor jumps to random screen locations when typing on a laptop computer. Which of the following devices is MOST likely causing this?

A user is requesting a cable to charge and transfer data for an Apple mobile device. Which of the following connection types would satisfy the user’s requirements?

A customer brings a laptop in for repair, because the screen image is upside down. Which of the following is the BEST solution?

Which of the following components is responsible for converting light into digital information?

A customer wants the thinnest laptop possible. Which of the following display technologies typically allows for thinner devices?

A laptop has a network port that is not working consistently and wireless is out of range. Which of the following would the technician do to quickly get the laptop back
on the wired network?

A laptop is setup at a podium for a presentation but is set to extended desktop. The presenter would like it to show exactly what the laptop screen is showing. Which
of the following would be the QUICKEST way to accomplish this?

A user, Ann, is preparing to travel abroad and wants to ensure that her laptop will work properly. Which of the following components of the laptop should be verified
FIRST to ensure power compatibility before traveling?