A user has been granted permission to access the corporate network from a personal smartphone. Which of the following should a technician perform before
configuring the phone for access?

Ann, a user, has a phablet for personal and work usage. She finds that her phablet starts to exhibit slow performance after a couple of hours and that the problem
worsens as the day goes by. If Ann restarts the device, it works fine for a couple of hours and then starts to run slow again. Which of the following is the BEST
action to troubleshoot this problem?

A user needs to shrink the partition size of a hard drive encrypted with BitLocker. Which of the following is the BEST option to modify the size of the partition?

A computer was recently infected by malware after a flash drive was plugged in. The user, Ann, indicates she never opened any files or folders from the flash drive.
A technician needs to prevent this from occurring in the future. Which of the following would accomplish this?

A user is experiencing a software application error. The user contacts a technician for support. Which of the following will allow the user to issue an invitation to the
technician in this scenario?

A customer reports very slow wireless connection speeds in the new office. Which of the following tools should a technician use to troubleshoot the issue?

A technician is called into the office during a thunderstorm. Users are reporting that machines are intermittently powering off. Which of the following will BEST
prevent user data loss?

Which of the following is a security threat that disguises itself as legitimate software?

A network administrator notices a new WiFi connection has appeared as a wireless network choice and is always at the top of the list. As a result, users are
constantly trying to connect to the wrong network. Which of the following should the administrator do to correct this issue?

A technician has just installed a video card in a PC. The video card is not working, although it was working fine on the test bench. Which of the following Windows
tools should the technician use to start troubleshooting the problem?