The system administrator is tasked with installing Windows to 100 computers over the network. The systems administrator needs to remove system-specific
identifiers. Which of the following would the system administrator use to accomplish this?

A technician is tasked with removing a virus file that created a custom service. The technician has located the file to be removed using an antivirus scanner, but the
scanner did not successfully remove the file. When the technician attempts to manually remove the file, an error message appears that says, “The file is in use by
another program.” Which of the following tools would be the BEST to use to correct the issue?

A technician is tasked to change the number of CPU cores available to the OS to enhance productivity. Which of the following tools would allow the technician to
perform this task?

A technician is tasked to install a 4TB SATA hard disk. Which of the following partitioning technologies should the technician use to satisfy these requirements?

A technician has imported a .dll to fix a missing .dll issue on a PC. The application still does not run correctly and is reporting that the .dll is missing. Which of the
following tools would the technician use to complete the import of the .dll?

An IT manager needs to reimage 30 computers in a lab. The image has already been created and is ready to be deployed via the network. Which of the following
tasks should be completed FIRST?

A recent data breach has revealed that compromised files contained employee photos, names, and addresses. This information is sensitive because it is
considered to be:

A technician is working a trouble ticket for a user. After addressing the issue, the technician asks the user to verify functionality. The user confirms the system is
functioning, but the computer’s speakers now emit an irritating noise. The technician states this is a byproduct of the solution, and the user will eventually get used
to the noise. Which of the following professionalism principles is the technician failing to address?

Joe, a technician, arrives onsite at a customer’s home. Upon entering the home, Joe notices an unpleasant odor. In response to this, Joe pinches his nose and
holds his breath. After Joe leaves, the customer reports the behavior to Joe’s supervisor. The supervisor decides the issue must be addressed. Which of the
following topics would the supervisor be MOST likely to cover?

A user in a corporate environment needs to have a laptop device repaired and takes the device to the appropriate technician. Which of the following should the
technician offer to the user in order to maintain professionalism?