Which of the following allows a user to reset their password with a series of security questions that
only the user should know?

A technician installs a biometric device using the manufacturer supplied driver. After confirming
the device functions properly, the technician performs Windows and antivirus updates. Which of
the following would BEST explain why the biometric device no longer functions?

A technician needs to configure their neighbor’s iPad. The neighbor wants to access their work
email. The technician requires some information from their neighbor’s work IT department. Which
of the following information does the technician need?

Which of the following describes the MAIN difference between a plenum rated cable versus a nonplenum rated cable?

Which of the following is an advantage of a virtual machine hosted on a PC?

Which of the following describes the function of a hub in a network?

When scheduling a backup for preventative maintenance, which of the following would ensure all
data was captured?

Which of the following describes the function of a switch in a network?

Which of the following commands can be used in Windows XP to modify when the CHKDSK
command runs?

A technician is repairing a printer in the payroll department that includes employees’ sensitive
information. Which of the following should the technician do with the printed sensitive information
documents that were used for testing?