A bank is upgrading some clerical users’ PCs. Which of the following would be the MOST
appropriate method for erasing the data on the old PCs?

A technician needs to configure a wireless small office home office (SOHO) network to provide IP
addresses to devices on the network. Which of the following features should be enabled?

Which of the following is a security threat that uses email to trick users?

A customer would like assistance with choosing the appropriate PCs for opening an Internet café.

The customer explains to the technician that the PCs would only be used to search the Internet.
Which of the following would the technician suggest?

A user reports that the desktop PC shuts down 10 minutes after turning it on in the morning. When
the technician moves the PC, it sounds like there are loose parts sliding around in the case. Which
of the following is the MOST likely explanation for the PC shutting down?

A technician is looking to install a 3.5 inch desktop hard drive into an external enclosure. Which of
the following input interfaces would provide the MOST throughput for the drive?

A technician is diagnosing a PC running Windows 7 which has been affected with an “NTLDR is
missing” error message. Which of the following command line tools would BEST resolve the
problem?

A consultant has been asked to install the brightest possible projector into an office conference
room that has a lot of natural sunlight. Which of the following specifications would BEST meet the
client’s needs?

A user reports that people are receiving emails from their account that the user never sent. Which
of the following security measures would BEST resolve the problem?

In addition to power and DVI, which of the following additional connections is needed to setup a
fully functional touch screen LCD monitor?