A network technician is troubleshooting a user’s connectivity problem, and has determined a probable cause.
The technician is at which step in the troubleshooting methodology?

Spanning-Tree Protocol is used with which of the following network devices?

In a SOHO environment, placing a VoIP unit on the outside edge of a LAN router enhances which of the
following network optimization methods?

The network support team is constantly getting calls from users in a specific area of an office building. The
users are able to connect to the office wireless network, but they sometimes disconnect or experience very
slow download speeds. Which of the following is MOST likely the problem?

A technician wants to separate networks on a switch. Which of the following should be configured to allow this?

A user does not have network connectivity. While testing the cable the technician receives the below reading
on the cable tester:
1———–1
2———–2
3———–3
4———–4
5———–5
6———–6
7———–7
8———–8
Which of the following should the technician do NEXT?

A technician needs multiple networks, high speeds, and redundancy on a system. Which of the following
configurations should be considered for these requirements? (Select TWO).

A technician decides to upgrade a router before leaving for vacation. While away, users begin to report slow
performance. Which of the following practices allows other technicians to quickly return the network to normal
speeds?

Which of the following would a network administrator recommend to satisfy fault tolerance needs withinthe
datacenter?

During a disaster recovery test, several billing representatives need to be temporarily setup to take payments
from customers. It has been determined that this will need to occur over a wireless network, with security being
enforced where possible. Which of the following configurations should be used in this scenario?