Which of the following is a possible cause of the problem?
While printing from a computer or receiving a fax, a customer notices a line down the page. Which
of the following is a possible cause of the problem?
Which of the following steps should be taken prior to plugging the device in to the wall outlet?
When installing a new MFD at a customer’s location, the technician observes construction and an
electrician installing new wiring in the area where the customer wants the unit placed. Which of the
following steps should be taken prior to plugging the device in to the wall outlet?
Which of the following would be the MOST appropriate way for the technician to handle this situation?
A technician arrives onsite to repair a device. Two users are there and both begin to explain what
has happened and what they think could be the cause of the problem. Which of the following
would be the MOST appropriate way for the technician to handle this situation?
Which of the following can MOST likely affect color output and may require the printer to be calibrated freque
Which of the following can MOST likely affect color output and may require the printer to be
calibrated frequently? (Select TWO).
Which of the following should the technician do FIRST?
An ink dispersion printer is brought in for service. The customer is having a problem with the
quality of the output. The pictures printed are stil wet and will smear when they are touched. Which
of the following should the technician do FIRST?
Which of the following is the BEST action to take?
The customer loaded yellow media in their color printer for a large run of sales flyers. A service
call was then placed stating the color is terrible when this media is used. Which of the following is
the BEST action to take?
Which of the following should the customer have done?
A customer was experiencing printing issues while printing to their MFD and determined it was
related to their driver. They uninstalled and reinstalled the driver, by deleted the MFD driver icon
from their OS printer folder and reinstal ed the driver. They are still experiencing the same printing
issues. Which of the following should the customer have done?
which of the following is the closest resulting color?
When combining all colors 100% in the subtractive color model, which of the following is the
closest resulting color?
Which of the following features is causing the problem?
While trying to making a color copy of a certificate the resulting output is black and white, all other
documents print normally. Which of the following features is causing the problem?
Which of the fol owing is a method of increasing the visual impression of green when printing on a CMYK printe
Which of the fol owing is a method of increasing the visual impression of green when printing on a
CMYK printer?