Two new network switches are connected but connections between them are not working. On the
cable connecting the switches there are no lights on one side of the connection. Which of the
following is MOST likely the cause of the problem?

When configuring a new laptop that is running Windows XP operating system, the
processor fan seems to be running on high continuously. Which of the following can be checked to
ensure that the laptop is running at optimal level?

A user reports that when trying to print a document nothing comes out of the printer and states
that the only printer in the printer dialog box is ‘Microsoft Office Document Image Writer.’ The
technician should understand that the problem is that the printer:

A user receives an error message stating, This page cannot be displayed when attempting to
access several Internet web pages and the Internet connection has been verified. Which of the
following may be the cause?

An expansion card that allows a computer to communicate with a server via unshielded twisted
pair cable is known as:

Before installing a new device on a Windows XP computer, which of the following choices is BEST
practice?

The MOST common cabling used in office for Ethernet connections is:

Which of the following tools is designed to access the stored computer-specific and user-specific
settings on a Windows workstation?

Which of the following is the common size of a laptop hard disk drive?

Which of the following is the minimum hard disk size for a Windows XP Professional installation?