Which of the following utilities can be used to troubleshoot a problem on a computer running Windows that cann
Which of the following utilities can be used to troubleshoot a problem on a computer running
Windows that cannot boot to normal or safe mode?
To ensure security on the network, the access point should be set to
A small business is migrating from Ethernet to 801.11b wireless and will be using a small wireless
access point for all laptops and computers. To ensure security on the network, the access point
should be set to
Which of the following should be done to ensure that data on the local drives of a laptop is backed up?
A user has a laptop with a docking station that is used in the office and at home. Which of the
following should be done to ensure that data on the local drives of a laptop is backed up?
Which of the following actions should a technician take?
A user has moved a laser printer from one office to another and attached the printer to a new
computer. When trying to print, unrecognizable characters print out on the paper. Which of the
following actions should a technician take?
The circuit board is called a:
A technician is replacing a computers motherboard. A large circuit board is inserted in the
motherboard and two adapter cards are connected to the circuit board. The circuit board is called
a:
Parallel cables should be kept to a length of no more than
Parallel cables should be kept to a length of no more than
Which of the following is important to do while on the telephone with a customer?
Which of the following is important to do while on the telephone with a customer?
Which of the following is the BEST response?
A customer asks what type of extra power supply to purchase for their laptop. Which of the
following is the BEST response?
which of the following would be the MOST appropriate action?
When answering a technical support call, which of the following would be the MOST appropriate
action?
Which of the following modes allows a users work to be automatically saved to the hard drive and pause the ses
Which of the following modes allows a users work to be automatically saved to the hard drive and
pause the session?