Which of the following should the technician do FIRST?
A user reports that the computer is powered on but the screen is blank. Which of the
following should the technician do FIRST?
Which of the following should a technician do NEXT, if the laptop’s internal speakers do not work, after rep
Which of the following should a technician do NEXT, if the laptop’s internal speakers do not work,
after replacing the motherboard due to a video issue?
Which of the following can be the cause of this?
The term “ghosting” is used when there are light images of previously printed pages on the current
page. Which of the following can be the cause of this? (Select TWO.)
Which action will be taken next after identifying that a computer can’t connect to network accidentally?
Which action will be taken next after identifying that a computer can’t connect to network
accidentally?
Which of the following memory modules uses a 240-pin connector?
Which of the following memory modules uses a 240-pin connector?
When making an on-site service call, a technician should FIRST
When making an on-site service call, a technician should FIRST
Where would the other memory slot be typically located?
A customer asked the technician to upgrade the RAM in a laptop. Upon inspection of the RAM
bay, the technician only found one RAM slot, however the laptop is specified to have two. Where
would the other memory slot be typically located?
How will a failure of a router on a network with two VLANs affect communication?
How will a failure of a router on a network with two VLANs affect communication?
Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor
Which of the following chipsets is responsible for controlling the data flow between the RAM and
the processor?
Which of the following is typically hot-swappable on a laptop?
Which of the following is typically hot-swappable on a laptop?