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Which of the following steps might resolve the issue?

You are working as a technician at certways .com. A Mac OS X 10.3 user has requested some
assistance with a network connectivity issue that he has. The Mac OS uses Kerberos to access a
kerberized service provided by a Mac OS X server 10.3 but the user experiences an
authentication failure when he tries to do this. Which of the following steps might resolve the
issue?