A user reports intermittent network connectivity. Which of the following should a technician
configure on the managed switch to help troubleshoot this issue?

When troubleshooting a connectivity issue, which of the following commands will give the
technician a list of the host names connected to the network?

A network administrator wants to see what ports are open on a server. Which of the following
commands will show open ports?

Users report that an internal file server is inaccessible. Of the following commands, which would
be the MOST useful in determining network-layer connectivity?

Users have reported choppy audio in phone conversations since the implementation of SIP
phones on the network. Which of the following should be implemented to alleviate the delays?

A customer with a SOHO requires fast, secure, cost-effective access to the Internet. Which of the
following would be the MOST appropriate solution? (Select TWO).

Users report that they are unable to access any external websites. The local intranet is not
affected. A network technician has isolated the problem to a Linux-based server. Which of the
following commands will enable the technician to view DNS information on the Linux-based
server?

Joe, a remote user, has called the helpdesk with an issue on his machine. The technician would
like to remote into the machine for troubleshooting but does not know the IP address or host
name. Which of the following commands can the technician ask Joe to execute to gain this
information?

A user’s workstation is experiencing multiple errors when trying to open programs. Which of the
following log files should the technician review to assist in troubleshooting these errors?

Which of the following allows an administrator to reference performance and configuration
information if there is a problem on the network?