A day prior to a course an instructor discovers that information in the text book is outdated and a
new edition is available. Which of the following is the BEST course of action for the instructor to
take?

An instructor is delivering a distance learning class and the instructor is informed that some of the
student’s computers do not have sound cards. Which of the following should the instructor do?

An instructor is teaching a week long course. One of the learners has not had as much exposure to
the course material as the other learners. Which of the following describes how the instructor
should handle the situation?

An instructor arrives at a site with a full day of course material. The contact at the site informs the
instructor that a last minute change has occurred, and the course will need to be shortened to a
half-day. Which of the following should the instructor do FIRST?

An instructor is instructing a virtual class and a computer virus has reduced bandwidth making video
and audio impossible at several locations. Which of the following is the MOST appropriate action for
the instructor to take?

At which of the following times should student pre-class surveys be completed? (Select TWO)

In delivering a course for adult learners it is essential to:

Which of the following BEST describes the learner benefits of minimal note taking during an
instructor led presentation or lecture?

An instructor is preparing to teach a class that requires a component break down demonstration.
After arriving, the instructor is told by the client that this class will be taught as lecture only. Who is
responsible for preventing this type of conflict in the future?

Which of the following is the MOST important action for an instructor who wants to ensure effective
communication?