An instructor was preparing for a one-hour virtual class anticipating that several questions would
come up during the event. Which of the following steps should the instructor take to prepare for this
session?

An instructor is teaching a beginner topic. Most of the learners explain that they are already familiar
with the course content. Which of the following should the instructor do?

While giving an overhead presentation the projector being used powers off. Which of the following
is the FIRST course of action?

An instructor is contracted to teach a highly technical on-site course. The instructor walks into a
classroom filled with learners from various backgrounds. Which of the following should the
instructor do FIRST?

Which of the following is the BEST example of a probing questioning?

An instructor is teaching an advanced two-day workshop for experienced users of a specific software
program. The learners were recommended to participate by their supervisors. The instructor is
informally talking with the learners prior to the first session, when one learner confides concerns
about their ability to succeed in the course. The BEST way for the instructor to respond to the
learner is to:

An instructor is teaching a virtual class and notices that learner interaction has begun to taper off. A
break was recently taken so fatigue does not seem to be the issue, but rattier a lack of
understanding. Which of the following should the instructor implement to help identify where
learners are getting confused”?

Which of the following methods will monitor the learning retention that is occurring during training?

An instructor is preparing for a technical class. In the past some of the course has proven confusing.
The instructor wants to be able to cover all concepts so there is no confusion. Which of the following
might the instructor do to BEST provide clarity for the learners?

At the end of a class, Internet access becomes unavailable. The client provides an online evaluation
form for each class. Each learner is required to fill out an evaluation of the course. Which of the
following should the instructor do to fulfill the client’s requirements?