A contract instructor has been hired to teach a course with twelve learners. After surveying the
learners it is identified that half of the class is not familiar with the subject being taught. Which of
the following should the instructor do to help the entire class achieve success?

An instructor has a class of learners who are required to attend. Most of the learners are not paying
attention or participating. Which of the following will increase the level of learner motivation?

The Human Resources department is conducting a class for new employees when the air
conditioning stops working. Which of the following should the instructor do FIRST?

At the beginning of a training session, a trainer instructed the learners to use Brand X computers
because the instructional design assumes Brand X computers. Many learners objected. They felt that
since they will be using Brand Y computers at work, they should work on Brand Y computers in the
room. If the instructor needs to use Brand X computers to instruct, which of the following is the
MOST appropriate way to respond to the learners’ need to be able to apply course materials to job
requirements?

Learners are MOST likely to learn a skill successfully when a topic is presented:

An instructor uses multiple forms of media to help the class understand a difficult topic.
Unfortunately learners are still having a hard time with the concept. Noticing difficulty, the
instructor creates another learning tool to explain the topic another way. Which of the following
BEST describes the skill the instructor is using?

An instructor is leading a virtual class when several learners start having significant bandwidth issues
that cause them to drop out of the live session. Which of the following represents the BEST solution
to the problem?

Which of the following statements BEST describes the value of using a variety of question types
during instruction?

After a training class was completed, the instructor conducted several passive on the job
observations of each learner who attended the class. Which of the following is the primary benefit of
the observations?

An instructor asks an open-ended question to the class. Which of the following BEST describes the
skill the instructor is demonstrating?