A customer has engaged a company to improve the availability of all of the customer’s services
and applications, enabling the customer to minimize downtime to a few hours per quarter. Which
of the following will document the scope of the activities the company will provide to the customer,
including the intended outcomes?

A network technician has just installed a TFTP server on the administrative segment of the
network to store router and switch configurations. After a transfer attempt to the server is made,
the process errors out. Which of the following is a cause of the error?

An organization is moving to a new datacenter. During the move, several technicians raise
concerns about a system that could potentially remove oxygen from the server room and result in
suffocation. Which of the following systems are they MOST likely discussing?

A technician, Joe, needs to troubleshoot a recently installed NIC. He decides to ping the local
loopback address. Which of the following is a valid IPv4 loopback address?

A host has been assigned the address 169.254.0.1. This is an example of which of the following
address types?

An F-connector is used on which of the following types of cabling?

After repairing a computer infected with malware, a technician determines that the web browser
fails to go to the proper address for some sites. Which of the following should be checked?

A company wants to make sure that users are required to authenticate prior to being allowed on
the network. Which of the following is the BEST way to accomplish this?

A technician, Joe, has been tasked with assigning two IP addresses to WAN interfaces on
connected routers. In order to conserve address space, which of the following subnet masks
should Joe use for this subnet?

An administrator only has telnet access to a remote workstation. Which of the following utilities will
identify if the workstation uses DHCP?