Which of the following accounts/groups does not store user-specific profile settings permanently?

You work as a Consumer Support Technician for ABC Inc. The company provides troubleshooting
support to users. You are troubleshooting a computer of a user who is working on Windows Vista.
He reports that his sensitive data is being accessed by someone because of security vulnerability in
the component of Windows Vista. Which of the following features of Windows Security Center will
you configure to save the user’s data?

Which of the following are the countermeasures against phishing attacks? Each correct answer
represents a complete solution. Choose all that apply.

What are the differences between the microprocessor of a desktop and that of a laptop?
Each correct answer represents a complete solution. Choose two.

Mark has a computer with a CD-ROM drive. He is unable to open the CD-ROM drive tray by pushing
the Eject button on the front panel of the drive. What else can he do to open the tray?