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Which of the following is the second server?

Joe, an administrator, installs a web server on the Internet that performs credit card transactions
for customer payments. Joe also sets up a second web server that looks like the first web server.
However, the second server contains fabricated files and folders made to look like payments were
processed on this server but really were not. Which of the following is the second server?

Which of the following is the FIRST question the network technician should ask the server administrator?

A network technician receives a ticket that all users can no longer access an Intranet web
application. The network monitoring tool shows that the server hosting the web application
responds to ICMP echo requests and DNS resolves. Which of the following is the FIRST
question the network technician should ask the server administrator?