Identify the ATX power connector in the image given below.

You work as a Network Administrator for McNeil Inc. The company has a Windows-based network.
You want to upgrade a client computer from
Windows 98 SE to Windows 2000 Professional. Which of the following steps will you take before the
upgrade?Each correct answer represents a part of the solution. Choose two.

What are the differences between the microprocessor of a desktop and that of a laptop?
Each correct answer represents a complete solution. Choose two.

You have a customer who wants to move files and settings from an old PC to a new one she is
buying. What tool do you recommend?

Mark has a computer with a CD-ROM drive. He is unable to open the CD-ROM drive tray by pushing
the Eject button on the front panel of the drive. What else can he do to open the tray?

Which of the following are Internet standard protocols for email retrieval?
Each correct answer represents a complete solution. Choose two.

Identify the DVI-D dual link male connector in the image given below.

Which of the following statements about expansion bus is true?

Which of the following devices are known as Input/Output devices? Each correct answer represents
a complete solution. Choose two.

Which of the following precautions should be taken to minimize the risk of damage to add-on cards
and motherboard? Each correct answer represents a complete solution. Choose three.