The instructor is delivering a highly complex process to a group of students asking each to provide
a question pertaining to the subject matter. This is an illustration for which of the following training
techniques?

A trainer has just finished the lesson covering a complex concept that is essential to
understanding the next topic of the course. Most of the learners are looking at the instructor with
glazed expressions. When the instructor asks questions designed to determine whether the class
understands the concept, most learners avert their eyes. The learners’ reactions MOST probably
indicate which of the following?

For this question, decide whether the action makes it likely or unlikely that the instructor will
achieve the goal. Select the BEST statement of the reason that the action is likely or unlikely to
accomplish the goal.
GOAL: To establish instructor credibility
ACTION: The instructor uses several real-life scenarios related to the focus of the course.

A learner makes an inappropriate comment during class introductions and continues to do so
during small group interaction. The instructor should first take which of the following steps?

An instructor is teaching a complex, hands-on topic to a large group. The instructor would like to
observe the learners designing a project and base the assessment on this observation. Which of
the following is a potential problem with this plan?

For this question, decide whether the action makes it likely or unlikely that the trainer will achieve
the goal. Select the BEST statement of the reason that the action is likely or unlikely to accomplish
the goal.
GOAL: To establish a learning environment in which learners feel secure
ACTION: Correct each mistake immediately each time a learner makes one.

For this question, decide whether the action makes it likely or unlikely that the instructor will
achieve the goal. Select the BEST statement of the reason that the action is likely or unlikely to
accomplish the goal.
GOAL: To effectively achieve course objectives in an upcoming course
ACTION: Before teaching, the instructor reviews course materials and simplifies some points

based on previous experiences in teaching the course.

An instructor uses a course design that has worked successfully in the past. This time, it has only
limited success. Which of the following is a likely explanation for the limited success?

A trainer has been contracted to teach a class in a different part of the country and it is clear
learners are not understanding the trainer’s way of speaking. Which of the following strategies
would be MOST appropriate for the trainer?

For this question, decide whether the action makes it likely or unlikely that the instructor will
achieve the goal. Select the BEST statement of the reason that the action is likely or unlikely to
accomplish the goal. GOAL: To create a hospitable learning environment for learners who are new
to the course’s subject matter and who are uncomfortable ACTION: The instructor begins the

course with a roleplaying game that is designed to make the learners feel at ease and initiate
active participation.