The MOST important reason to use media effectively is to:

An instructor is about to teach a course to a group of learners from a client whose employees are
notorious for being difficult to train. This client’s employees are known for questioning and
criticizing the usefulness of material presented in training courses. Which of the following should
the instructor do first to overcome this problem?

For this question, decide whether the action makes it likely or unlikely that the trainer will achieve
the goal.

Select the BEST statement of the reason that the action is likely or unlikely to accomplish the goal.
GOAL: To motivate a group of learners in a training session who are more advanced than the
other learners and who are therefore growing frustrated with the pace of instruction. ACTION: The
trainer allows the advanced learners to develop and work on a group project during part of the
class time.

End-of-course reports by the instructor address improvements in all of the following EXCEPT the: