An instructor has just finished the lesson covering a complex concept that is essential to
understanding the next topic of the course. Most of the learners are looking at the instructor with
glazed expressions. When the instructor asks questions designed to determine whether the class
understands the concept, most learners avert their eyes. Which of the following actions by the
trainer would MOST help to reinforce the learners’ understanding of the complex concept?

The learners in a course are unfamiliar with course subject matter. In this situation, the MOST

appropriate action for the instructor to take is to:

An instructor is expected to evaluate learner progress toward instructional objectives by using
each of the following techniques EXCEPT:

At the beginning of a software training course, the instructor could BEST establish motivation
among the learners by doing which of the following?

Each of the following would effectively help the less-experienced learners in a trainer’s class
EXCEPT: