To use media effectively, trainers must be able to do which of the following?

During the first session of a class, the trainer is interrupted frequently by advanced learners with
questions that seem too advanced for many other learners to understand. The instructor notices
that many learners are staring at the walls or looking at each other, making faces and smiling.
Which of the following would be the MOST effective method for the instructor to use in proceeding
with this class?

An instructor is assigned a two-day, entry-level computer class for eight employees of a large
corporation. The first morning, the learners state that they have been told that their performance
will be evaluated on the basis of how well they can transfer new computer skills to job-related
tasks. They are resentful and unwilling to participate. The situation described supports which of
the following conclusions?

An instructor is unusually youthful in appearance. When teaching groups of older learners, this
instructor has noticed that they are frequently reluctant to accept the instructor’s competence to
teach them. The instructor has just received a teaching assignment for a group that will be
primarily made up of learners 15 to 20 years older. In this situation, what should be the instructor’s
first instructional priority?

The instructor needs to introduce a new concept that learners are not likely to have encountered
before. Which of the following methods is the MOST efficient means for accomplishing this goal?