A trainer is teaching a course in which it appears that the learners differ greatly in what they
expect from the course. Which of the following actions should the trainer take to ensure that
instruction is effective for this class?

Learners complained on evaluation questionnaires that the instructor did not always possess
sufficient expertise about course material. Which of the following audiences is MOST likely to need
this information?

A trainer, who has completed a training class, determines that the materials were inadequate for
students to meet the learning objectives. The training materials were created by the training center
using technical journals and other vendor manuals. Which of the following actions should the
trainer take?

An experienced instructor has just completed an instructional assignment that the instructor judges
to have been unsuccessful. The instructor believes that the difficulty experienced was due in part
to the scheduling of the course, which conflicted with the work schedules of many of the learners.
Which of the following is the MOST appropriate thing for the instructor to do in this situation?

To minimize bias in assessing learner attainment of course objectives, a trainer must do which of
the following?