Scenario: A Citrix Engineer creates a base deployment package for Android that includes
Software Inventory, Remote Support Tunnel and a Passcode policy. After the device
enrollment is completed and the base package is pushed out to users successfully, the
engineer realizes that a Location Services policy needs to be added to the base package.
After adding the policy to the base package successfully, the engineer notices that the
policy is NOT being applied to previously enrolled Android devices. What could be the
cause of this issue?

Which action should a Citrix Engineer take to ensure that iOS devices with a compromised
certificate are unable to access Device Manager?

The current XenMobile license expired and a Citrix Engineer is unable to log in to the
Device Manager console to replace the license file. Which action should the engineer take
to regain access to the Device Manager console?

Which three steps should a Citrix Engineer take to back up XenMobile Device Manager
(XDM)? (Choose three.)

A mandatory security patch was recently released to the Web for XenMobile Device
Manager. How could a Citrix Engineer verify whether the patch has been installed on the
XenMobile Device Manager server already?

Which two of the listed actions could a Citrix Engineer apply to devices from the Device
Manager Dashboard? (Choose two.)

Scenario: Users are complaining that they are no longer able to access their corporate
email. A Citrix Engineer reviews the Exchange policy and notices the Exchange ActiveSync
Host URL has been modified. How could the engineer identify who made this change and
when?

Scenario: A Citrix Engineer has been instructed to deploy an internal application to mobile
users with iPads. The application will be deployed from XenMobile Device Manager. Which
action should the engineer take first to upload the application?

Which two steps must a Citrix Engineer complete to push an internally developed Android
application to Android devices from XenMobile Device Manager? (Choose two.)

Scenario: A Citrix Engineer needs to restore files to an on-premise StorageZone

deployment. The engineer has already initiated the file recovery on the ShareFile account.
What is the next step the engineer needs to take on the StorageZone Controller?