Scenario: A user attempts to launch their virtual desktop, “Win7 Desktop,” from within Receiver for
Web. The virtual desktop fails to launch, and the user receives a notification stating:
Cannot start desktop “Win7 Desktop”.
Which two methods could a Citrix Administrator use to resolve the issue? (Choose two.)

Scenario: An iPad user is connected to the internal wireless network. The user is attempting to use
Microsoft Word 2010. This user can see other hosted applications on the iPad but CANNOT see
Microsoft Word. Other users have access to Microsoft Word on their iPads.
What is preventing the user from seeing Microsoft Word 2010 on their iPad?

After a recent upgrade, a user is attempting to launch Microsoft Word 2010 from Receiver for Web
and receives the following error:
Cannot start app ‘Microsoft Word 2010’.
What are two potential reasons for this error? (Choose two.)

Users accessing applications hosted on a specific server OS machine are unable to connect to
printers from within their sessions. What could be the cause of this issue?

A Citrix Administrator creates a session printer for the Engineering group; however, engineers
report that random characters are printed when they print.

Which policy settings could be causing the issue?

The Export Provisioning File option in the StoreFront Management Console contains __________.
(Choose the correct phrase to complete the sentence.)

After a Citrix Administrator creates a bonded network on XenServer, provisioned desktops fail to
start up from the network. What could be a cause of this issue?

Scenario: A CPU-intensive email application is added to a server OS machine. Several users
report poor application performance, including high latency and slowness in general. The Help
Desk logs show that this issue occurs at varying times of the day and has been reported from
multiple remote offices.
Which two utilities should a Citrix Administrator use to troubleshoot the issue? (Choose two.)

Scenario: A company has two delivery groups with two server OS machines in each delivery
group. One delivery group is for Microsoft Office 2007 server OS machines, and one delivery
group is for Microsoft Office 2010 server OS machines.
Microsoft Office 2010 users are reporting performance issues, including latency and slowness in
general.
Which two tools could a Citrix Administrator use to troubleshoot this issue? (Choose two.)

Scenario: A user is unable to access their remote PC. The user has tried to restart the machine

but is unable to do so. Why is the user unable to restart the remote PC?