When establishing the Total Cost of Ownership, which of the following can be calculated as a direct cost?

A.
The value of the time the administrator spends fixing softwareconfiguration problems

B.
The cost of servers and client workstations

C.
The value of the time users spend waiting for their computer to be
repaired

D.
The value of the time a technician spends applying service packs to
computer systems

Explanation:
A direct cost is a cost whose value is easily calculated and is reflected on the company’s balance sheet. The
price paid for hardware
and software is seen as a direct cost.