Which three of these activities occur in the Problem Management service component of the
operate phase? (Choose three.)

A.
Recover from Incident Outage

B.
Track Events and Report on System Availability, Resource Capacity, and Performance

C.
Classify Groups of Known IncidentsAs a Problem

D.
Conduct Post-Change Evaluations

E.
Document Any Issues Encountered During Software Upgrade, as Well as Methods Used to
Resolve the Issues

F.
Provide Hardware and Software Support to Resolve Incidents