Which three fields are used in defining a CSQ in Cisco Unified Contact Center Express Enhanced?

networkmanagers

12 years ago

Which three fields are used in defining a CSQ in Cisco Unified Contact Center Express Enhanced? (Choose three.)

A.
Agent Name

B.
WrapUp Time

C.
Service Level

D.
Overflow CSQ

E.
Automatic Work

F.
CCX Application

Explanation: