Cisco Exam Questions

Which task is required to identify a problem when performing the Problem Management service componen

Which task is required to identify a problem when performing the Problem Management service component?

A.
Take a Support Call

B.
Record Events as Incidents Within a Ticketing System

C.
Escalate the Incident to Priority 1

D.
Determine if Incident Will Become a Problem

E.
Identify Reoccurring Incidents