Which option provides sophisticated and distributed ACD, IVR, CTI, and agent and desktop services
in a single server?
A.
Cisco IP contact Center Express
B.
Cisco Unified Contact Center Express
C.
Cisco Unified Customer Voice Portal
D.
Cisco Unified Contact Center Enterprise
Explanation:
Reference:
http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/ps5693/ps1846/product_data_sheet09186a008017ffaa.html (third para)