What is the purpose of discovering facts about the customer’s current environment?

A.
You get a chance to highlight how Cisco’s tools are superior to 3rd-party products

B.
To help provide a baseline, and an input into the Architectural Roadmap

C.
This data allows you to boost the reputation of IT leaders, and meet a key goal of
consultative-oriented engagements

D.
This allows you to propose short-term solutions to customer problems

Explanation: