Cisco Exam Questions

What is the most effective way to understand the business capability needs from the user community?

An IT Architect for an international consulting firm is tasked with gathering technical requirements
for the company’s new email platform. What is the most effective way to understand the business
capability needs from the user community?

A.
An in-person workshop with key power users from within the IT organization.

B.
An online video outlining the goals of the project followed by a 30-question online survey sent to
all users within the company.

C.
A Request for Input (RFI) to the product’s engineering team.

D.
A write up of the product’s features and capabilities published to the company intranet.